Roles and Responsibilities:
- To follow up with our counter parts and respective destinations via out bound calls for on time delivery within TAT(Turn around time).
- Follow up with Branches.
- Resolving Customer Queries.
- Drafting Mail and sharing the feedback to the concerned customer.
- Escalating the issues as per the escalation matrix.
- Clearing the pending shipments on day to day basis.
- Take care of other official works assigned by the Manager.
- Sharing the day to day activities to the management as a report.
Requirements:
- Should have System Knowledge,
- Well versed with Excel with Formulas.
- Should be able to understand and revert client’s mails.
- Languages: Multiple languages, Kannada & English (Mandatory)
- Looking for long term association.
- Preferable in and around BTM Layout
